On the way to your
account, a check may pass through any of these states:
- Funded. Payment has reached your bank account.
- Pending. Payment is en route to your bank account.
- Declined. Intuit verifies all electronic checks against
the National Check Network database, a real-time
check verification system. If the network issues a decline, processing
- Refunded. You reversed the orginal check transaction, refunding payment to
- Rejected. The transaction did not go through and was never
even presented to the bank, probably due to a bad account number or similar
- Returned. Banks return checks for many different reasons.
When a check is returned, depending on the reason it is returned, Intuit Payment
Solutions will either (1) re-present it to
the bank up to two
times (2) research the item or (3) send the item back to the merchant or to
the collections team. To see where
a check is within
this returns process, click the Transaction ID to view payment details
and check the Next Steps field, which shows one of three actions:
- Research. QuickBooks Payments is looking
into the problem, perhaps checking account numbers to see if the payment
- Represent. QuickBooks Payments will again
try to present the check for payment.
- Disposed. Any attempts to electronically collect
the check were unsuccessful. You either don't get paid for this check, or
our collections team will try and collect the item for you, if you opted
in for collection services.
- Voided. The transaction was canceled by you, the merchant.
- Withheld. When a payment raises security concerns or exceeds
a predefined account threshold, Risk Management steps in, holds the funds,
and conducts an investigation on your behalf.
What does it mean when the Status field shows an exclamation
When you see that exclamation point, there's more to know. Click the
details on a returned check.