View and download credit card statements

The Online Service Center lets you access your monthly payment statements online.

  1. From any page in the Online Service Center, choose Activity & Reports > All Statements.

  2. Locate the month you want to see and click View to open the statement in your browser or Download to save a copy to your computer for your records.

Have trouble understanding your credit card statement?

How much do you owe this month? Where can you find fees and deposits? Learn how to read your credit card statement.

Note: If you're accessing the merchant service center through QuickBooks, viewing statements requires Adobe Acrobat Reader 9.1 or later. Upgrade before you attempt to view a statement.

A month is missing. Why?

If you don't see a statement for a particular month, it's because you didn't process any credit cards or checks in that time period.

Get notified when your credit card statement's available

Have the merchant service center send you an email notification when your monthly card statement is posted and ready for viewing. To do so, turn on statement email alerts.

Get copies of older credit card statements

If you want a copy of a card-processing statement from over 24 months ago, you must order a paper copy. Paper copies cost $2 per page (a statement usually runs about 5 pages). This option is not available for check statements.

  1. On the All Statements page, click the Order a paper copy of Credit Card statement link at the top of the page.

  2. Specify the date range for the months you want to order. Then, enter your name and your phone number to complete the form.

    Under From, click the Month and Year fields to select the month that starts the range. Then under To, select the Month and Year that ends the range. If you're ordering a statement for a single month, select the same month and year in both the From and To sections.

    single month

  3. Confirm you will accept fees for the paper copy by selecting the Statement history costs $2 per page checkbox. A typical statement is 5 pages long, which means you may pay $10 or more per statement.

  4. Click Order Statement.